The measured relationship between load time, bounce rate and enquiries.
Speed is treated as a technical scorecard, which is why it gets deprioritised. Framed as a revenue number, it usually gets fixed the same week.
The drop-off is not linear
Bounce rate barely moves between one and two seconds. Between two and five it climbs sharply, and past five most mobile visitors are gone before your analytics even fires. That shape matters: shaving a second off a slow page is worth far more than shaving one off a fast page.
It compounds through the funnel
A slow site loses visitors at every step, and the losses multiply rather than add. Fewer people reach the product page, fewer of those reach the form, fewer still submit it. This is why a modest speed improvement often shows up as a disproportionate lift in enquiries.
Where the seconds actually are
In most audits the culprits are the same: uncompressed hero images, a font loading strategy that blocks rendering, four analytics and chat scripts loaded before anything is visible, and a server that takes 800ms to answer. None of these require a rebuild.
Measure enquiries before and after, not just the score. The score gets you permission to do the work once. The revenue number gets you permission forever.
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